Pillars of Trust

Now that space and distance are more important than ever Grand Hotel Palace as its name describes offers you a safe and comfortable stay while keeping the distanc- es without feeling alienated.

• The biggest award-winning conference hotel 5-star conference hotel (‘Best Greek MICE City Hotel’) of Thessaloniki.
• With 259 rooms and suites, distributed on six floors and three wings.
• 13 spacious conference halls from 20 to 700 sq.m, up to 5.5m. high.
• Spacious Lobby of 700 sq.m. and 5.5m high with 4 elevators.
• Outdoor space ‘The Garden’ of 620 sq.m. to enjoy beverages and meals or cocktail events.
• Large outdoor and indoor parking (100 spaces)

#StaySafe #StayGrand #StayBig

Our devotion for high end technology was always a top priority for Grand Hotel Palace. Today we offer our guests more peace of mind and safety stepping up our operational procedures with enhanced technology.

• High tech sterilization system of air and surfaces.
• Mobile contactless room check-in.
• Gold award as the ‘Best Greek Technology Hotel’ (2020).
• Super fast wi-fi internet connection (Fiber/LMDS 100 Mbps).
• Closed audio & video circuit (CCTV) between the 3 largest conference halls and the guest rooms.
• 360 ̊ Virtual Tour of Conference Halls and Lobby.
• Individual A/C unit with activated carbon filters and digital thermostats.
• Mirror TV.
• Smart TV.
• Electronic indication “Do not disturb” and “Please make my room”.
• Web check-in

*Some facilities may apply in specific room categories

#StaySafe #StayGrand #StayBig

Our in-house and outside experts are committed to providing you with a safe environment ensuring high hospitality cleanliness standards, norms and behaviors for both guests and personnel. We implement enhanced technologies, including high-tech spraying and sterilization systems to sanitize spaces and surfaces. Additionally, we modified many guests’ stay protocols following the recommended social distancing guidelines.

• Air conditioning of 100% fresh air, without recirculation, at the Conference rooms and Lobby area.
• Sanitizing liquids at hotel halls.
• Signage in public spaces to remind our guests to maintain social distancing.
• Rigorous protocols of rooms’ cleaning with the appropriate disinfectants.
• Sanitizing spaces and surfaces with spraying and sterilization systems.

#StayGrand #StaySafe #StayClean

Respect and Support of all our clients are some of the core values of the Grand Hotel Palace team. In the awkward environment of COVID-19, we stay by their side, and keep walking with them on safe paths.

• We respond to any reallocation of reservations to future dates with respect and effectiveness.
• We handle cancellations, reallocations and reductions due to COVID-19, without any cancellation charges, regardless of the original agreement.
• You can trust our powerful and optimistic sales team. Our people will help you feel safe as they respond to any adjustment you need.
• Contact with us for any adjustment you need for your reservation. We will respond to you, regardless of the terms and conditions of your reservations (reservations@grandho- telpalace.gr).

#StaySafe #StayGrand #StayFlexible

At Grand Hotel Palace, safety and hygiene have always been a top priority for both our guests and our employees. We remain committed in upholding the highest standards of cleanliness and safety as well as the continuously training of our employees on the best practices for personal hygiene and safety

• Employees training for the safety, hygiene and disinfection protocols (COVID-19).
• Use of protective masks and other Personal Protective Equipment (PPE) worn by hotel employees in adherence to state regulations and guidance.
• Social distancing signage in public areas in hotel’s front and back of the house areas.
• Enhanced cleaning and disinfection procedures implemented in guest rooms, lifts, public areas, and back of the house areas.
• Hand sanitizer throughout the hotel public and employee areas.

#StayGrand #StaySafe #StayClean